To achieve agreed Cargo Revenue target by developing and maintaining productive business relationships with freight forwarders, consolidators, cargo agents, commercial accounts and other parties in the assigned territory To sell Emirates SkyCargo products and services to potential export and import clients under the direction of the Cargo Manager To make formal and informal commercial presentations to clients to acquire new business In accordance with Emirates skycargo’s strategy and objectives, promote customer interaction in all channels, including electronic commerce To monitor market trends, competitors activities and special deals and recommend strategies to counter the competition

To achieve agreed sales revenue target by maintaining and developing business/relationships with major tour operators, corporate travel agents, other selected travel agents and their respective clients in an assigned territory To develop and implement effective sales and marketing initiatives/plans with assigned accounts to increase revenue share To negotiate corporate deals and incentive agreements with corporate clients and review/assess performance Relationship management with key customers Business trips and sales calls organisation Presentations and advertising materials preparations

Provide administrative support for the sales department and sales executives Pricing and distribution, statistics and reporting, business correspondence Website support and advertising, group bookings, document circulation, marketing

Reservation and ticketing To provide excellent customer service To implement and support the program of frequent flyers - Skywards

Drawing up the kitchen design, product’s sales

Administrative tasks, document circulation, business correspondence, data base updating

Check-in VIP lounge clients, meet and assistant, conflict regulation, agent work organisation, receptions tasks

Project leader supporting

Data base updating

Management and Information in the technical systems, graduated with distinction

Dangerous goods acceptance, passed wz distinction

E-commerce sales, passed

Agent sales and corporate sales, Passed

Reservation and service excellent, passed with distinction

Sales and design, passed

English courses, up-intermediate